Dave Harmon Chief People Officer
David J. Harmon joined the USA TODAY NETWORK in June of 2015 as the Chief People Officer reporting to Robert Dickey, CEO.
Dave has more than 25 years of experience in the operations and human resources fields, working in corporate, international and field-based operations. During his career, Dave has strategically supported six different CEOs, two Federal Reserve Chairs, and eight CFOs while managing large global operating teams.
Dave was the Deputy Director of Technology Services and Chief Human Capital Officer for the Federal Reserve. Prior to that, he was the Executive Vice-President of Human Resources and Corporate Services at AOL with responsibilities for (21,000 employees) human resources, training & development, real estate, travel, facilities, security, risk compliance, and administration. Before coming to AOL in 2003, Dave was Vice President, New Business Development, for Footstarworks, a division of Footstar, which followed an operational role managing e-commerce websites, store operations and corporate administrative functions. Dave joined Footstar in 1998 as Vice President, Human Resources, with responsibility for more than 10,000 employees and more than 4,000 locations. He held numerous executive and managerial human resource positions of increasing responsibility at Footstar, Just for Feet, Pepsi-Cola and Cooper Industries.
Dave has a B.A. in Marketing and Psychology from Skidmore College, and an MBA from Clarkson University. He has an additional Masters of Operations Management degree and Graduate certificate in Human Resource Management from the Keller Graduate School of Management.
Dave is married (wife Nikki and three boys: Nick, Michael and Jonathan) and has been an active coach and photographer for his boys in football, lacrosse and basketball for 20 years. He is active in his community through coaching, scouting, school volunteer and fund raising activities. His hobbies are basketball, photography, travel and music.
18:55 PM Taking the Lead on Culture Management to Drive Employee Engagement and Boost Business Performance
Culture is generally defined as the values, beliefs, and behaviors that shape how real work gets done within an organization. Multiple studies show how enterprise culture has a direct impact on people’s behaviour, performance and productivity, innovation and customer service. Leadership behavior shapes culture, employee engagement and retention, which impacts customer service. When managed well, culture can drive business execution and ensure consistency across global enterprises. HR is in a privileged position to take the lead as a champion and communicator of culture across the organization.
This Panel Discussion will explore how organizations overcame challenges and failures when managing and re-shaping their culture, and moved to action, leveraging key cultural tenets and facilitating a “cultural evolution” that determined success during times of change such as mergers, acquisitions, new product launches and more:
Researching and measuring culture effectively to identify barriers and addressing best strategies
Revisiting implicit and explicit reward systems to create better employee experience and align expectations
Re-envisioning performance management to produce high-level engagement and boost productivity
Investing and building a culture of constant learning