Developing P.F. Chang’s 2.0: A Q&A with Michael Keane, CAO at P.F.Chang’s

Developing P.F. Chang’s 2.0: A Q&A with Michael Keane, CAO at P.F.Chang’s

Discussion Topics Include: 

  • Promoting key desired behaviors and aligning it with new talent models 
  • Cultivating a consistent workplace culture across all of the company’s locations 
  • Innovating employee recognition and reward processes 
  • Fostering high accountability and effective change through a guest-centric servant leadership mentality 

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