Day 3: Tuesday, November 14th

7:30 AM - 8:15 AM Networking Breakfast

8:15 AM - 8:20 AM Chairperson’s Opening Remarks

Today’s CEOs expect CHROs to be strategic partners and advisors, who can speak the business language from the perspective of talent strategy and talent data. With the economy largely becoming more knowledge-and service-based, talent has become a company’s most important resource and value-driving force. The opportunity for game-changer CHROs is to prescribe actions on the people side that will add real value to the business – actions which should be grounded in technology and predictive analytics, proving the ROI on human capital initiatives.

This inspiring discussion will focus on a forward outlook of CHROs, starting now: what the key components of a forward-thinking leader that will help shape the new organization in the years to come.

Topics will include:
•Creating the blueprint of next-gen leadership
•Working with multi-geographical, knowledge-based, and inter-generational workforces
•Agile application of big data for key decisions
•Implementing new technologies to increase HR impact
•Leveraging predictive analytics to help re-design the organization of the future
•Championing a culture of transparency, empowerment and digital enablement

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Sakaar Anand

Former Global Head Product HR & Operations | SVP - Software Engineering
CA Technologies
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Allison Vaillancourt

VP of Business and Human Resources
University of Arizona
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Lori Costew

Head of HR, Ford Smart Mobility, Digital Services and Global Data Analytics
Ford Motors Company
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Fernando Sanchez-Arias

Chief People Officer, Global Custom Commerce
The Home Depot

9:05 AM - 9:35 AM Business Meetings

9:40 AM - 10:10 AM Business Meetings

Plenary Session

10:15 AM - 10:45 AM Underinvesting in Your Front Line Leaders Will Cost You: Develop Their Skills and Improve Business Results

Dr. Rhonda Capron , Dean, School of Business and Technology, Capella University
It’s simple. Investing in front-line supervisors and managers pays off. This presentation provides the business case for investing in first time managers who, when well prepared, can help you drive meaningful results, improve performance on key metrics and aid in the retention of your people assets.

We know that skill development doesn’t happen by accident but we do know that targeted, competency-based leadership skill development pays off. Learn how to empower new leaders with knowledge, skills and experiences that add value and confidence to their day-to-day work.

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Dr. Rhonda Capron

Dean, School of Business and Technology
Capella University

Sponsored by: Capella Education Company

Case-Study

10:45 AM - 11:15 AM Infusing the Business Agenda with a Human-Centered Mentality to Build P.F. Chang’s 2.0

Michael Keane, CAO and CHRO, P.F. Chang's

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Michael Keane

CAO and CHRO
P.F. Chang's

Closing Keynote

11:15 AM - 12:00 PM Incredible Truths from the NCR Reinvention Journey

Andrea Ledford, CHRO, NCR Corporation
Recently named a 2017 CHRO of the Year, Andrea Ledford of NCR Corporation is an inspiring, executive team member helping to drive a company reinvention and new strategic vision through her leadership of critical functions including Human Resources, Corporate Marketing, Public Affairs and Corporate Real Estate. Andrea also directs the NCR Foundation which is dedicated to helping build self-sustaining communities around the world.

Since 2006, NCR has been on a thoughtful journey turning a 132-year-old company focused historically on hardware into a global technology and software powerhouse. As trusted business partners, Andrea and her teams maintain a laser-focused mission to cultivate an iNCRedible company culture by powering a plethora of diverse experiences that engage, educate and inspire employees across the globe.

As you can imagine, like most change initiatives, company reinventions are anything but easy. They come with a great deal of ups, downs and learning opportunities. In this provocative conversation, Andrea will highlight what she calls the iNCRedible Truths—a nickname she’s given to the most important lessons and ideas she and her teams have learned as they work with their counterparts in the business to reinvent NCR. In this session, you will learn how to:

  • Build more successful partnerships with your colleagues and business leaders
  • Drive sustainable employee engagement through a well-defined culture vision and plan
  • Use storytelling and design-based thinking to power incredible employee experiences

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Andrea Ledford

CHRO
NCR Corporation

12:00 PM - 12:05 PM Chairperson’s Closing Remarks

12:05 PM - 12:05 PM Conclusion of the Exchange. See You at the Next Event!